In light of recent Government announcements we would like to reassure our patients that as designated ‘health professionals’ osteopaths are permitted to continue to practice during the lockdown to provide our normal service.. We continue to carry out stringent measures to keep everyone safe while visiting the clinic.
Here’s what to expect:

– Face masks must be worn at all times while inside the practice, including during treatment.
If you have a valid exemption to wearing a face-mask please inform the practice by phone prior to coming for your appointment.
Hand sanitiser is available for your use at the door on entry and exit.

– Appointments can be made as usual, by phoning the practice on 0115 9484141. Please leave a message if you get our answerphone, and we’ll make sure to call you back.

– We’re trying not to use the waiting room at the moment, and ask all our patients to arrive at their appointment time as you’ll likely then be able to come straight through to the treatment room. If you have travelled by public transport, please do come as close to your appointment time as possible. The toilet facilities in the practice are also still available.

– In the practice room we’re using plastic sheets and pillow covers, with disposable paper covering. We’re spacing patient appointments out so that we can help maintain social distancing, and so that we have time to thoroughly clean and disinfect the plastic coverings and surfaces, and aerate the room between patients.

– Your osteopath will be wearing a plastic apron, gloves and a face-mask, and is using new PPE for every patient.

–  If you may have been in contact with someone suffering from COVID-19 or a carrier of the virus, or if you think you may have symptoms of COVID-19 (especially cough, temperature and loss of sense of smell) please telephone the practice before your appointment to discuss the advisability of you attending.  If you have any questions or concerns about your visit, please do discuss this with us when you make your appointment.