Appointments

We are open from 9am to 6.30pm Monday to Friday but occasionally we can see patients outside these hours if necessary.

Consultations are by appointment only. To make an appointment please call us on 0115 948 4141 where our Practice secretary will be happy to help you. If you are new to osteopathy we will guide you to the best osteopath for you. We have an answering machine for out of hours’ calls and for when the Practice secretary is unavailable; please leave a message with your telephone number and one of us will call you back as soon as we can.

First appointments for new patients generally last between 60-90 minutes. This allows us to take a full history and to form a detailed assessment of the problem as well as ensuring that there is time to offer a first treatment. For follow-up consultations we allow between 30-45 minutes per appointment so that there is plenty of time to treat you. Please don’t be surprised if your appointment doesn’t last this long  – we always offer the right treatment for you and sometimes this takes less time than we have allocated for your appointment.

You don’t need a referral from a GP (unless you are planning to visit us using your private medical insurance) and most of our patients are self-referrals.

For more information about what to expect when you visit us, please click here.

Fees

Initial Consultation: £60

Follow up Consultation: £44

Payment can be made by cash, cheque, card (but not credit card), or by electronic payment.

If you need to cancel or rearrange your appointment, please let us know as soon as possible. We reserve the right to charge for broken appointments with less than 24 hours’ notice.

Accessibility

The Practice is housed in a beautiful Victorian building with a short flight of steps leading to the front entrance. For patients and visitors who are unable to negotiate steps, there is level access at the back of the building suitable for those using mobility aids, including wheelchairs. The waiting room and one of our consulting rooms are situated on the same ground floor level and these can be accessed by most wheelchair users. When you book your appointment, please let us know which entrance you would prefer to use.

There are dedicated on-street parking spaces nearby (next to Nottingham Playhouse) for Blue Badge holders and there are other, non-restricted, on-street parking spaces immediately outside the Practice which are available without charge to those displaying the Blue Badge permit.

All of our staff are familiar with assisting patients and visitors with special needs and disabilities including impairment of mobility, sight, and hearing. If you have a disability, please let us know how we can help when booking your consultation.

If we cannot facilitate access for you we will make every effort to arrange a home visit within the Greater Nottingham area.

Health Insurance

For patients with private medical insurance – and depending on your health insurer – you may be able to recover some or all of your fees. Please contact your insurer to check whether a course of osteopathic treatment is eligible for benefit under your scheme.

All private health insurers require patients to be referred by their GP for osteopathic treatment and for the claim to be authorised by the insurer before treatment starts. If you are planning to claim on your insurance, please let us know when booking your initial appointment so that the conditions of your insurance can be met.